Pathways by Molina, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 7,000 employees provide the highest-quality home- and community-based human services in 23 U.S. states and the District of Columbia.
Family Preservation Services (FPS) of DC is a subsidiary of Pathways by Molina. FPS is committed to creating the best possible work environment for our team members and offer a competitive compensation and benefits package including Medical, Dental, Vision, HSA, FSAs, vacation, sick, basic and optional life insurance, EAP, 401k (4% match for the 1st 4% contribution with immediate vesting) and an Employee Stock Purchase Plan.
The Housing Specialist is responsible for assisting homeless consumers and individuals living in other setting such as institutional settings, Adult Residential Facilities, or with family who seek to live in a less restrictive/independent living situation to access and maintain permanent housing. The Housing Specialist is responsible for placement, inspections, case management, counseling, and data entry with regard to consumers housing needs. The Housing Specialist also serves as a community resource for consumers, and facilitates consumers accessing relevant and necessary resources throughout the community. The Housing Specialist trains staff in the housing process and other housing systems processes.
•Educating consumers about available housing resources and assistance.
•Assisting consumer’s complete applications for rental subsidies, move-in assistance, housing programs or private rental agreements.
•Assisting consumers prepare for interviews with prospective property owners or property managers.
•Accompanying and assisting consumers with housing searches.
•Acting as an advocate and negotiator for individuals with poor credit and housing histories.
•Work closely with CSW’s/RS’s to assist with housing retention.
•Avert possible evictions by maintaining professional relationships with property owners and promptly address their concerns.
•Outreach to property owners and managers to provide education regarding mental health programs and establish professional relationships.
•Educate consumers about tenant’s rights and responsibilities.
•Coordinate the delivery of housing services with other members of consumer’s team and case managers to avoid duplication of effort.
•Responsible for coordinating housing process: ensures that completed housing application packets are complete gathered from CSW’s/RS’s and/or other relevant sources, and tracked. Assists consumer in gathering medical and other documentation necessary for appropriate housing placement (CRF’s).
•Share relevant information with referring programs and agencies; ensures that inquiries about the application and housing process are responded to in a timely and appropriate manner.
•Document work and housing efforts in a timely manner according to FPS, DMH, and Medicaid standards and regulations.
•Ensures that updated treatment plans and physicals are forwarded to CRF’s in a timely manner.
•Maintains database/log of all FPS consumers housed using an Excel spreadsheet or Microsoft Access.
•Ensures monthly home visit reports are completed and submitted to DMH by given deadline.
•Participates in all required FPS meetings as requested.
•Participation in all DMH required meetings as scheduled.
•Maintain up to date housing resource binder of available housing options for consumers.
•Provides training to staff regarding housing process, types of housing, etc. during orientation and ongoing as needed.
•Serve as liaison between FPS program and outside providers (e.g. housing providers, DMH, other programs and social service agencies.)
•Performs other duties as assigned and requested to support the operations and mission of FPS.
A Bachelor’s degree in Social Sciences (i.e. social work, psychology, etc.) or a High School diploma or GED equivalent with a minimum of 3-5 Years of experience working with severely mentally ill and homeless populations. Bi-lingual a plus. Position requires travel into the community.
Knowledge, Skills, & Abilities:
•Knowledge of housing options available in the District of Columbia
•General knowledge of community mental health and substance abuse services.
•General knowledge of working in a medical or clinical office environment, and appropriate office etiquette, both internally and externally.
•Demonstrates strong grammar and usage skills. Effectively and efficiently handles correspondence. Is a highly competent proofreader who performs with consistency and accuracy.
•Ability to consistently enter data accurately and timely.
•Skills and ability to produce a high volume of administrative/data entry work.
•Knowledge, skills, and abilities in using a personal computer with the ability to learn and adapt to using computer programs for tracking information.
•Knowledge and skills in using Microsoft products: Outlook email, Excel, Word and Internet.
•Skills and ability to communicate effectively both internally and externally using all forms of communication: verbal/interpersonal and written.
•Ability to establish engage consumers and consumer support systems in the Housing process.
•Ability to establish and maintain effective working relationships with internal staff member and management as well as externally with agency professionals throughout the community and personnel in regulatory organizations.
•Ability to produce reports using systems software/program of the company.
•Mathematical Skills - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers and common fractions and decimals. Ability to compute rate, ratios and percentages and to draw and interpret bar graphs.
•Reasoning Ability - Ability to define problems, collect data, establish facts and draw valid conclusions. The ability to deal with a variety of abstract and concrete variables based on theory and the ability to plan and act on interventions using sound judgment. Effectively develops and maintains positive working relationships.
•Organizational Skills: Ability to organize work, work areas, reports, filing systems, etc.
•Physical Demands - The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, read, and type. The employee frequently is required to use hands to finger, handle, or feel and occasionally stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
•Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually mild.